Whilst we hope our comprehensive FAQ section will help you with any queries you may have, if you do have any questions or comments we’d love to hear from you. You can reach us by email, where we will respond to you within 24 hours, or if you’d like to phone us, we are available on +44 (0) 208 977 0627.

Our customer services department is available between 9:00am and 6:00pm Monday to Friday, and outside of these hours we have an answering service, where will we return your call as soon as possible.

Alternatively, you can write to us at:

U Star Novels
1 St Johns Road
Hampton Wick
Kingston Upon Thames
Surrey
KT1 4AN
United Kingdom